Privacy Policy
Your privacy matters. This policy explains what we collect, how we use it, and the choices you have. If anything is unclear, email support@queuehatch.com.
Information we collect
- Account basics from OAuth: Profile ID and needed permissions.
- Content you provide for scheduling: Titles, descriptions, media, thumbnails, scheduling times.
- Operational data: Status, errors, queue metadata.
- Basic product analytics: Page views, feature usage if enabled later—no third-party trackers by default.
How we use information
- To schedule and publish content at your direction via the official posting flow.
- To show previews, statuses, and basic analytics.
- To operate, maintain, and improve QueueHatch; prevent abuse and troubleshoot.
What we don't do
- No scraping or automated collection outside approved flows.
- No watermarking or promotional overlays added to your media.
- No selling of personal information.
Legal bases (GDPR)
- Contract performance: Providing the service you request.
- Legitimate interests: Security, fraud prevention, service improvement.
- Consent: Where we rely on it (you can withdraw at any time).
Retention
- Access tokens: Short-lived and refreshed; revoked on disconnect.
- Media for scheduled posts: Stored only as long as needed to publish; deleted on request or after a short retention window.
- Logs: Retained for a limited period for reliability and audit, then minimized or deleted.
Sharing & processors
- We use vetted sub-processors to provide infrastructure and support.
- Each sub-processor is bound by confidentiality and data processing terms.
- International transfers use appropriate safeguards (e.g., SCCs where required).
Your rights
- Access, correction, deletion, portability, and objection (where applicable).
- How to exercise: Email support@queuehatch.com with your request.
- Disconnecting your profile revokes our access; instructions available in-app.
Security
- Encryption in transit and at rest.
- Secrets stored securely; least-privilege access; ongoing monitoring.
Children
Not intended for children under the age permitted by local law.
Contact
Email: support@queuehatch.com
Changes to this policy
We'll update this page when policies change.
Last updated: December 2024